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FAQ's

Still have questions? Email us at mcollins@nuerogenbb.com

  • Can I share my sessions + packages with others?
    Yes! You can transfer individual sessions or add others to your package. Simply let your practitioner know at your next appointment and they will work with you to make that change to your account.
  • What is your refund policy?
    Our services are non-refundable, but sessions may be transferred or gifted if needed!
  • What if I need to cancel my session?
    You may cancel with no penalty up to 24-hours before your scheduled session. If it is less than 24-hours from your appointment, there is a $50 cancellation fee.

©2024 Neurogen Brain Balancing East Valley, LLC

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